Cancellation policy & cancellation form

FOR CONSUMERS

Right of withdrawal

You have the right in distance selling to revoke the contract within fourteen days without giving any reason.

The withdrawal period is fourteen days. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

To exercise the right of withdrawal, you must inform me of your decision to withdraw from this contract.

Sample revocation form.

You can use the model withdrawal form below for this purpose, but it is not mandatory. If you want to cancel the contract, please fill out this form and send it back.
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To
Eduardo Cortes Roldan
Bichl 145, 6481 St. Leonhard
info@laramblakeramik.com
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I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*) –

Ordered on (*)
Received on (*)
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Name of the consumer(s) –

Address of the consumer(s) –

Signature of the consumer(s) (only in case of notification on paper) –

Date –
(*) Delete as applicable.

Consequences of the revocation

If you revoke a contract, I have to refund all payments I have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by me) immediately and at the latest within fourteen days from the day on which the notification of your revocation of this contract has been received by me.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

You must return or hand over the goods immediately and in any case no later than within fourteen days from the day on which you have informed me of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

I may refuse to refund you until I have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

You bear the direct costs of returning the goods.

Exclusion or premature expiration of the right of withdrawal

  1. services, if the entrepreneur – on the basis of an express request by the consumer pursuant to § 10 as well as a confirmation by the consumer of his knowledge of the loss of the right of withdrawal in case of complete performance of the contract – had started to perform the service before the expiry of the withdrawal period pursuant to § 11 and the service was then completely performed. Goods that are manufactured according to customer specifications or are clearly tailored to personal needs,
  2. Goods that can spoil quickly or whose expiration date would be quickly exceeded,
  3. Goods that are delivered sealed and are not suitable for return for reasons of health protection or hygiene, provided that their seal has been removed after delivery,
  4. Goods which, due to their nature, have been inseparably mixed with other goods after delivery.

General notes

  • We ask you to return the goods as undamaged as possible and in the original packaging and with all accessories and packaging components. If the original packaging is damaged or no longer available, please ensure that the packaging is sufficiently protected so that no transport damage can occur.
  • Please do not return the goods freight collect
  • The above two points are not a prerequisite for the effective exercise of the right of withdrawal